Introduction
Types of human service professionals
Human service workers is a generic term used for individuals holding different job titles such as social service assistant, gerontology aide, mental health helpers, case management assistants, social work assistant, life skill counselor, community support worker, mental health assistants, community outreach workers, and drug abuse counselors. In most instances, they all work under the supervision and direction of various professionals from different fields like nursing, psychology, rehabilitative therapy, social work, and psychiatry. The amount of accountability, as well as supervision, is given to them, varies in each circumstance as they have little direct supervision, while others have to work under close supervision.
Discussion
Human service professionals and assistants offer both direct in addition to indirect services to their clients. Their responsibilities entail evaluating the needs of clients, establish whether they are eligible for help and services, and assist clients to acquire them. They scrutinize financial documents like rent receipts as well as tax returns to verify whether the client is entitled to Medicaid, welfare, food stamps, and various human service initiatives (Coyne, 2012). At the same time, other services provided by them include transportation arrangements and escorts, if deemed necessary and offer emotional support.
Another key responsibility of human service professionals is the monitoring and keeping of case records of their clients as well as reporting on their progress to supervisors or case managers. Conversely, human service professionals and assistants transport or even accompany clients to doctors’ offices, group meal sites, and adult daycare centers (Firmin, Johnson & Wikler, 2009). They might telephone and pay a visit to their clients to ensure they are receiving the services provided or assist in resolving disputes between tenants and property owners. The social workers can also assist clients in filling out insurance and medical forms and financial assistance applications.
In addition, both social and human service personnel and their assistants help others with their daily living needs. They play an important and crucial role in the community and tasked with the responsibility of organizing as well as guide group activities, help clients who need counseling, crisis intervention, manage a food bank and emergency fuel initiatives (Walsh & Gordon, 2010).
Social workers also help adults who live in group homes, halfway houses, and housing programs supported by the government and require supervision in terms of hygiene and living skills. At the same time, they review the records of clients’ records, ensure they have taken the proper medication doses, talk with other family members of their clients, and discuss with medical personnel and caregivers on better ways of gaining insights into their client’s backgrounds and needs.
Social service workers offer emotional support and assist clients to get involved with their well-being, by ensuring they participate in community recreation initiatives and other activities. Human service personnel plays a major role in psychiatric hospitals, outpatient clinics, rehabilitation programs. They work with professional service providers like psychiatrists, psychologists, as well as social workers to assist clients to master daily living skills, communicating effectively, and interact better with other members of the society. They support the participation of clients in treatment plans in the individual, group and occupational therapy counseling.
Working conditions
Human service employees working conditions vary as some work in hospitals, offices, and clinics, while others are assigned to work in group homes, day programs, shelters, and sheltered workshops. Many of them spend most of their time visiting clients working almost40hour s weekly, while some work during weekends and in the evenings. Despite the fact that it is satisfying, it can be psychologically draining with understaffing and low pay adding to the pressure associated with the job. Turnover has been reported to be high, mostly among workers who do not have academic preparation in this field.
Employment
Human service personnel held around 268,000 jobs in the year 1998. Half of them worked in private social and human services agencies, providing different services such as adult counseling, daycare, crisis intervention, job training, and group meals. Several human service employees supervise group homes residents and halfway houses with one-third employed by both State and local governments, mainly in public welfare agencies as facilities for mentally disabled and developmentally challenged individuals (Witherell, 1997). Human service workers and assistants also held jobs in clinics, detoxification units, community mental health centers, psychiatric hospitals, day treatment programs, and sheltered workshops.
Training, Qualification, and Advancement
Even though a bachelor degree is not often a requirement for the occupation, many employers are increasingly seeking individuals who have related work experience and education past the high school level. Certificates and associate degrees in social work and human services subjects or behavioral sciences tend to meet the majority of employers’ requirements.
It is obvious that human services boosts of core curriculum, which trains various students to scrutinize clients, record their information, apply problem-solving techniques, make usage of appropriate use of case management, undertake patient interviews, use problem-solving mechanisms, execute treatment plans, tackle crisis intervention issues, referral procedures and employ proper case management. In most cases, general education courses especially in sciences, humanities, and liberal arts are a component of the curriculum. Several degree programs necessitate a supervised internship completion.
It is obvious that educational attainment mostly influences the type of work assigned to a social worker and the level of responsibility entrusted to them. For instance, workers who have more than high school education often get broad on-the-job training to operate in direct-care services as employees who have a college degree may be assigned to undertake supportive counseling, management of group home and management of program activities. Conversely, human service staff with established leadership capability, from experience or field volunteers, often gets greater independence in their work. In spite of the academic and work background of the social workers, the majority of employers offer in-service training in terms of seminars and workshops to employees.
Employment requirements in many group homes are more stringent compared to other settings. For instance, employers might need employees to have a legal driver’s license and agree to take part in criminal background investigation (Northern, 2009). Many employers often choose applicants who have efficient communication skills with a strong responsibility sense, and the capacity to manage time efficiently.
Various human services jobs entail having direct contact with individuals who are susceptible to exploitation and mistreatment. Patience, understanding as well as a strong desire to assist others remains valuable characteristics that many employers look for in potential employees. Formal education remains necessary to be a social worker. This means any advancement requires a bachelor’s or master’s degree in counseling, rehabilitation, social work, in services management and a related field in social work.
Job opportunities
Opportunities as human service workers are expected to be excellent, mostly for applicants with suitable postsecondary education. In the future, the number of social service workers is projected to increase faster in all occupations and ranked among occupations with rapid growth. The replacement of workers moving to new positions because of advancement, retirement or other reasons creates many extra job opportunities (Hallowell, 2010). On the other hand, this occupation is not often attractive to everyone because it is emotionally draining and the pay remains relatively low. It is evident that qualified applicants will have limited challenges in finding employment. Rapid growth and demand for social services, has forced employers to develop new strategies to ensure service delivery and funding.
Many employers are increasingly depending on social workers to be responsible for service delivery for their clients. There are anticipated good Opportunities associated with social work in terms of job training programs, private social service, and residential care facilities. This includes services like adult daycare as well as meal delivery programs (Drueke, 2008). The service demand for the services will expand with the rising number of the aged more likely to require services.
Additionally, social service workers will still be needed to offer services to pregnant teenagers, developmentally challenged, the homeless, individuals suffering from drug abuse and the mentally disabled. Job training programs in the social work field are anticipated to entail additional social service workers. This is because the social welfare strategies seem to shift focus from programs that are beneficial to an initiative that is work-based. The situation will result in an increased demand for individuals to teach the job skills to the new employees or those re-entering the field.
Conclusion
Streamlined and downsized businesses generate increased persons demand for those with job retraining proficiency. Social workers assist companies to deal with new methods of conducting business as well as help employees master new skills required for the job. At the same time, residential care establishment needs to experience increased pressures, which respond to the individual needs that are chronically or mentally ill. The majority of such patients are deinstitutionalized and often lack the knowledge and the ability to take care of them. Many community-based initiatives should support independent living sites with group residences expected to house and help the homeless and individuals who are chronically or mentally ill.
All means that the social worker’s demand will increase in the future as the number of jobs grows rapidly in comparison to the overall employment in both State and local governments. Many of the State and local governments have employed social workers in corrections or public assistance section. Even though, employment in corrections departments remains on the rise with social workers employment not expected to grow rapidly in other corrections jobs like guards and corrections officers. At the same time, public assistance initiatives have employed more social workers in an attempt to ensure they are few, more educated and are highly paid. Human service professionals play an important role in society.
Their responsibilities entail evaluating the needs of clients, establish whether they are eligible for help and services, and assist clients to acquire them. There is a need to improve their working environment by raising their pay and giving them incentives to encourage them as being a social worker is emotionally draining and stressful. They support the participation of clients in treatment plans in individual, group, and occupational therapy counseling, which means they are instrumental in the recovery of patients in society.
References
Coyne, I. (2012). Successful grant writing: Strategies for health and human service professionals. Nurse Education in Practice, 12(1) doi:http://dx.doi.org/10.1016/j.nepr.2011.07.001
Drueke, J. (2008). Successful grant writing: Strategies for health and human service professionals. Choice, 46(4), 649. Retrieved from http://search.proquest.com/docview/225712258?accountid=458
Firmin, M. W., Johnson, E. J., & Wikler, J. (2009). Professional human service occupation biases represented in general psychology textbooks. Journal of Instructional Psychology, 36(3), 194-202. Retrieved from http://search.proquest.com/docview/213903403?accountid=458
Hallowell, M. R. (2010). Worker fatigue. Professional Safety, 55(12), 18-26. Retrieved from http://search.proquest.com/docview/763614893?accountid=458
Northern, V. M. (2009). Social workers in congregational contexts. Social Work and Christianity, 36(3), 265-285. Retrieved from http://search.proquest.com/docview/230164198?accountid=458
Walsh, K., & Gordon, J. R. (2010). Understanding professional service delivery. International Journal of Quality and Service Sciences, 2(2), 217-238. doi:http://dx.doi.org/10.1108/17566691011057375
Witherell, C. S. (1997). “Real world” ethics: Frameworks for educators and human service professionals. Journal of Moral Education, 26(2), 227. Retrieved from http://search.proquest.com/docview/232579643?accountid=458
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