Role of IT in Watford Opticians Limited


Role of IT in Watford Opticians Limited

The use of IT has been on the rise in the modern world. In every institution that one visits, there is a 100 % presence of IT usage. Hospitals, schools, gas stations, police stations, banks, military installations, weather department, and even traffic lights that people come across every day are all a product of Information Technology. With the vast growth of IT in every aspect of life, it may be considered alien if one has not embraced IT.

Many small businesses are making use of IT although not to a great extent. Most small businesses use IT technology for services such as Point of Sale (pos) to help in keeping track of the goods or services they are selling. Every business is meant to grow and when this happens, it may be required that the business adopt more use of IT or increase the number of IT devices that it applies to accommodate the increased needs of the business.

Background Information

Watford Opticians Limited (WOL) is a small business based in the small town of Watford, which is still growing. However, an increasing number of people in Watford are embracing IT and as result, there has been an increase in computer usage both at home and workplaces. The proprietor of Watford Opticians Limited has also anticipated that the business will grow just as much as the town is growing thus the need for new computers and IT systems that will be able to cater to the needs of the business currently and in the future.

Current Staff and level of IT in Use

Watford Opticians currently has about ten employees to handle different departments within the firm. The employees include three experienced and qualified opticians, two administrative employees, one employee in charge of sales, and finally, about four trainee opticians. The level of Usage of IT cannot be regarded as high because the firm currently has 3 desktop computers, one at the reception used for storing patients information, another in the qualified optician’s offices, and the last is found in the office of the proprietor. The firm also has a computerized eye scanner that is used for eye treatment.

Staff component subcomponent price source
opticians   800 GB ram 100 $ hp
Sales staff Monitor



Power adaptor £58.79 £245.99



Trainees Monitor



Power adaptor £58.79 £245.99






            As anticipated, the business is bound to grow and thus more Use of IT systems as well as new computers may be required so as to be able the firm to cope with the needs of the clients that are likely to increase. Therefore, it is very vital that Watford Opticians Limited adopts IT systems that will be useful to them now and in the future.  There are different types of computer systems that are currently in use in the world today, each computer system is different from the other and the functions may vary a little so is the size, and the storage capacity. Types of computer systems include desktop, laptops, and mainframe computers. This paper highlights each computer system in order to ascertain the most appropriate for Watford Opticians Limited.

Computer Systems

Desktop computers: These are the most common type of computer systems anywhere in the world. They have been given the name desktop because they are usually placed on desktop s in order to be used. The desktop computer comprises a monitor, a keyboard, and a mouse. It also has CD-RW or DVD-RW and at times a DVD-ROM (Halderman 160).

Laptop: This type of computer is also common and shares some properties such as processors and memory sizes with desktops; however, it is smaller in size and can be carried around. Laptops do not need to be plugged to power all the time as they can even run on inbuilt batteries. The other difference is that they do not come with a mouse but they have touchpads (Halderman 160).

Palmtops: As the name suggests, these computers are small and can be held in the palms. They can perform the same duties as desktops, but mostly they are used for taking notes, and transferring data from one computer to another, or receiving and sending emails (Konnov 530).

Mainframe: These imply very large and powerful computers that can be able to handle large volumes of data as they have extremely powerful processors. They can be accessed from more than one terminal; the terminals only consist of a mouse, monitor, and a keyboard (Konnov 530).

Operating Systems

An Operating System, commonly abbreviated as OS, is a kind of software that facilitates the communication between the person operating the computer and the computer itself. In the absence of an Operating System, a computer and all the software installed will not be of any value. There are different types of commonly used operating systems. Firstly, there is the Multi-user type of OS that allows the computer to be used by different users all at the same time or different times. The second type of OS is Multiprocessing, which is an operating system able to support a number of processors. The third type of OS is Multithreading, which is a type of operating system that facilitates two different sections of software to run at the same time (Null 158).




Considering the anticipated growth, the financial ability, as well as the type of work that Watford Opticians Limited will be doing, the type of computer systems that will be significant to the smooth and efficient delivery of services will be 4 laptops and 3 new desktops as the ones being used currently are old. The old computers can be disposed of through selling to some people who might want them. The new computers should run on Multi-User Operating System. By using the operating system, it will be much easier for all the staff to get any information on patients without having to wait for each other thus saving time and thus not inconveniencing the clients (Carlson 170).

Specifications of the laptops/notebooks


Product Description HP Pro Book 4340s – 13.3″ – Core i3 3120M – Windows 8 Pro / Windows 7 Professional 64-bit downgrade – 4 GB RAM – 500 GB HDD
System Type Notebook
Operating System Windows 8 Pro / Windows 7 Professional 64-bit downgrade – pre-installed: Windows 7
Processor Intel Core i3 (3rd Gen) 3120M / 2.5 GHz ( 3.1 GHz ) / 3 MB Cache
Memory 4 GB DDR3
Storage 500 GB HDD / 5400 pm
Optical Drive DVD Super Multi
Display 13.3″ LED backlight HD anti-glare 1366 x 768 / HD
Graphics Intel HD Graphics 4000
Networking 802.11n, Bluetooth 4.0 HS, Gigabit Ethernet
Battery 6-cell – up to 8.5 hours
Color Brushed aluminum
Dimensions (WxDxH) 32.6 cm x 22.9 cm x 2.4 cm
Weight 2.04 kg
Microsoft Office Preloaded Includes a pre-loaded image of select Microsoft Office 2010 suites. Purchase an Office 2010 Product Key Card or disc to activate preloaded software on this PC.
Localization English / United Kingdom
Environmental Standards ENERGY STAR Qualified, EPEAT Gold
Manufacturer Warranty 1-year warranty





Desktop Specifications

Central Processing Unit

HP Compaq Pro 4300

  • Intel® Core™ i3-3220 processor
  • 4 GB RAM – 500 GB HDD
  • 1-year warranty – Windows 8 Pro 64-bit / 7 Professional 64-bit Edition downgrade
  • 1-year warranty








£7.19 inc VAT

  • Keyboard Wired
  • Interface: USB
  • Black




61 cm (24 in) – TN -Panel

  • Resolution: 1920 x 1200 Pixel
  • Height; Pivot (rotation); Swivel; Tilt
  • DVI; VGA (HD-15); Display Port


£13.19  inc VAT


Interface: USB

Insight #: 0000639197
Mfr. #: DC172B

Power Adaptors

£58.79  inc VAT

OCZ Mod X Stream Pro

  • Power Provided: 500 Watt

Insight #: 0001493106
Mfr. #: 500MXSP-UK


Watford Opticians Limited will find the proposed computer systems very reliable and efficient as the services offered will be more flexible. Patients will be able to reach the 4 qualified opticians whether they are at the workplace or at home and the Opticians can be able to get details or information on any patient at any time.

Testing of New System

In order to establish if the recommended system works efficiently, it will be introduced in bits alongside the system currently being used. This will ensure that no unnecessary interruptions are experienced as the firm moves from one system to the next. This will also provide a chance for any adjustments to be done on the system should a need arise. The employees, who are not conversant with the new system will also have enough time to be able to learn more about the system from the people in charge temporarily in ensuring the move from the old to the new system is successful (Parish 138).


The move from the system that WOL uses currently to a new one will no doubt need some financial support. The proposed system is within the range that can be described as fair.  The budget is not too high neither is it too low because a rather too high budget will not be necessary for such a firm. On the other hand, going for a lower budget would leave the firm with no better system than that it possesses currently (Welcome to hp).




One time cost Annual cost

Three computers  laptopsThree desktops £750

£ 1179

500 $
Staff training and consultation fee £10,000  
Network   500$
Software £1500

ISC-SEO Support Services

Cables £2000

Total one-time costs: £15,429 2,000 $
Total annual costs:



In order to be able to reach a large clientele, more businesses are adopting the use of computers. This measure ensures that the businesses not only reach potential clients within their locality but also in different parts of the world. In order to achieve this objective, every firm should come up with computer systems that fit the work they are doing. Using the wrong system or one that is not compatible with the business will result in major losses and render the system useless. The number of employees should also play a major role in deciding the number of computers in a firm in a bid to ensure that none of the computers lie idle. The above proposal is the most convenient and cost effective for such a business.


Work Cited

“Welcome to hp.” products. N.p., n.d. Web. 30 Nov. 2013. <>.

Parush, A, A Hod, and A Shtub. “Impact Of Visualization Type And Contextual Factors On Performance With Enterprise Resource Planning Systems.” Computers & Industrial Engineering 52.1 (2007): 133-142. Print.

Null, Linda, and Julia Lobur. Essentials of computer organization and architecture. 3rd ed. New York: Jones & Bartlett Learning, 2012. Print.

Konnov, I. “Splitting-type Method For Systems Of Variational Inequalities.”Computers & Operations Research 33.2 (2006): 520-534. Print.

Halderman, James D. Diagnosis and troubleshooting of automotive electrical, electronic, and computer systems. 6th ed. New York: Prentice Hall, 2012. Print.

Carlson, Mim. Winning grants step by step: the complete workbook for planning, developing, writing, successful proposals. 2nd ed. New York: Jossey-Bass, 2002. Print.


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