The Role of IT in the Globalization of Wyeth


The Role of IT in the Globalization of Wyeth

The reason for analyzing Wyeth is to find out how the organization used information technology to become globalized. Companies that have various divisions need to ensure that they have extremely enduring business processes in order to integrate successfully into its core functions. In order to come up with effective architectures, organizations have to use business models that are decentralized and centralized and even both.


This means that IT is a key tool because it can integrate and support the organization’s key functions. It is vital that an organization has a system, which is IT-enabled because it aligns the vision and mission with information technology. On the other hand, IT assists an organization as it is cost-effective; efficient as well it assists in sharing information. The mentioned elements are keys to achieving success in any organization (Christensen and Anthony et al 2004).

Towards the end of the 1990s, a globalization strategy that was IT-enabled was introduced by Wyeth. This was for the purpose of creating an integrated and global company. Wyeth had to find a way of transforming its business processes by changing its underlying practices and systems. It is as a result of systems thinking that all this became possible. There had to be a transition of its IT to help in attaining a global vision from the previous low support priority (Mandviwalla and Palmer 2008). Some time back, globalization would not be achieved even though the structures and processes were centralized. Therefore, to become a global leader, Wyeth had to have a strategy that centered upon information technology.

The top management at the organization should be commended for recognizing the need to have an IT-enabled system. It is because of their initiatives that Wyeth business operations enabled it to become global. The Resources, Processes and Values theory claims that when an organization has the right resources it can succeed. Thereafter, the processes have to go on well without any interference. Lastly, the values should allow only the resources in demand to be used sufficiently (Mandviwalla and Palmer 2008). Wyeth had to achieve a competitive advantage by enhancing its IT function and removing barriers in the existing system. It thus came up with prioritization approaches, IT valuation strategies and governance mechanisms, as well as application maintenance development.

The information management specialists also contributed to the implementation and establishment of business processes and requirements. The result would be that IT management would take over the technical aspects. The business units could then benefit from information sharing, connectivity, interrelation (Laudon and Laudon 2013). The new enhancements, which in this case were processes and resources, helped in making the organization globally integrated. The only recommendation that I would make is that the next time employees are about to undergo such quick and drastic changes, they should be trained so as fit in the new organization.


In conclusion, the global strategy of becoming centralized allowed Wyeth to enhance and streamline its primary business processes. In turn, this assisted the organization to provide its consumers with value-added services and products, globally. It is as a result of the use of the IT-enabled systems that Wyeth became globalized. It cannot be denied that the main reason why Wyeth had a commendable change was information technology. Therefore, other organizations should follow the Wyeth approach so as to maintain competitive and relevant in the globalized economy.




Christensen, C.M., Anthony, S.D., Roth, E.A, (2004). Seeing What’s Next: Using the Theories of Innovation to Predict Industry Change, Boston: Harvard Business School Publishing.

Laudon, Kenneth., Laudon, Jane., (2013).Management Information Systems, New York: Pearson.

Mandviwalla, M., Palmer, J., (2008). The Globalization of Wyeth, London, Ontario: Ivey Publishing


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